You May Be Wondering...
+ How long will my chocolates stay fresh? Our handcrafted chocolates will stay fresh for 2 to 3 months long as they are stored in a cool, dry place, like a cupboard. Never store them in the refrigerator; exposure to moisture can discolor the chocolate (though it has no effect on flavor.) Storing chocolates in a location that is too warm can have the same effect.
+ Are your chocolates gluten-free? Most of our products are gluten-free, though we are not gluten-free certified, so there is a slight possibility of cross-contamination. If you have specific dietary restrictions, please ask our team members during your store visit, or send us an email, and we can provide suggestions that hopefully meet your needs.
+ Do you take custom orders? We do; because our team is small we are often able to handcraft items specific to your needs, whether that's wedding favors, items with a company logo, or an idea that's all your own. Contact our store manager and concierge, Liza, and she can discuss options with you. Email her at email@example.com.
+ Do you offer any specialty classes or group events? We offer a chocolate and wine pairing class, as well as a chocolate dipping class. We can accommodate smaller groups for a sit-down, hands-on event, or if your group is larger, we can arrange for a more casual "happy hour" type event. Currently because of COVID restrictions, all events are on hold.
+ Do you offer any wholesale pricing? We do. Please contact our store manager and concierge, Liza, and she can discuss specifics with you. Email her at firstname.lastname@example.org.
+ Can I order and pay online, but pick my order up at the store? Yes. When placing your order online, just choose "free instore pickup" and we will notify you when your order has been fulfilled. It'll be waiting for you at our shop and you can pick it up at your convenience.
+ What is your return policy? Since we sell food items, we're not able to accept returns. However, if there is a problem with your purchase, please let us know and we'll do our best to make it right for you. Email us through our Contact form, or give us a call at the shop.
+ What if my question wasn't answered here? We're happy to chat with you. You may email our concierge, Liza, at email@example.com, or call our shop at (720) 925-5982.